Consumer demand for patient-oriented pharmacy services.

Investigation of patients' demand for community pharmacies: relationship between pharmacy services and patient satisfaction.

We performed an investigation on the patients' demand for community pharmacy based on the analysis of questionnaire responses on community pharmacy services from the patients at 32 pharmacies in Tokyo and Osaka. In the previous study, we developed seven evaluation indices for pharmacy services, and showed that the functions most sought by patients in the "ideal pharmacies" were "Attitude of pha...

Forecasting Demand For New Consumer Services : Challenges And Alternatives

Consumer views of community pharmacy services in Bangalore city, India

OBJECTIVE The opinion about pharmacy services was studied using an instrument which measured satisfaction with pharmacy services. The main focus of the instrument was to assess patients' opinion and expectation of the present pharmacy services. METHOD The instrument contained 20 items, which were grouped based on their similarity into eight dimensions, namely, General satisfaction, Interperso...

An Architecture for Consumer-Oriented Online Database Services

In this paper we introduce an architecture for online database services oriented towards consumers. We identify two types of costs| access cost and communication cost. We demonstrate that dynamic allocation of data can minimize these costs. We do so by presenting eecient algorithms based on dynamic allocation; these algorithms optimize access and communication costs for various cost models, acc...

Telematic Platform for Patient Oriented Services

!BSTRACT This paper describes in brief a basic framework for implementing a telematic-platform for patient oriented services. We first show the current situation in the medical field and work out the requirements for an integrating platform. Afterwards we introduce Active Node Technology (ANT), the technology the platform will be based on. The always increasing life expectancy and the increasin...